Few energy customers want to spend their free time comparing prices for gas and electricity.
What most people want is a supplier that will provide energy at competitive rates, ideally with some decent customer service thrown in.
Many of us aren’t achieving that target, but think switching supplier is just too much hassle. Some people are willing to make the effort (see below) but overall switching levels in the energy industry are at an all-time low, despite increasing energy prices making it more important to try to find savings.
The latest round of price rises began last week, with SSE leading the charge.
The supplier said it would raise prices by 8.2pc from November, adding more than £100 to average annual bills for customers taking both gas and electricity.