Smart meter savings ‘uncertain’ says audit office

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Uncertainty surrounds the extent to which householders will change their behaviour when new smart meters are introduced, a report has concluded.
By 2020, every home in Britain will be fitted with a smart meter – a device that shows exactly how much gas and electricity is being used.

The Department of Energy estimates that the meters will help the average customer save £23 a year.

But the National Audit Office said current evidence left this in doubt.

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