Npower employs seven ‘meditation gurus’ to help staff deal with stress after the energy firm announced it would axe 1,400 jobs as part of a major business overhaul.
The team uses Buddhist meditation techniques to help relax the mind and find inner peace. The positions are voluntary and unpaid.
A spokesperson for Npower said: “Like many large companies, npower offers helps with stress management for people based in our contact centres.
“Across the UK, we have a team of people who are fully trained and, in addition to their normal day jobs, offer voluntary, unpaid help to colleagues who request this kind of support.”
Npower, which was fined £3.5 million last year after an investigation by energy regulator Ofgem found it had breached sales rules on the doorstep and over the phone for vulnerable customers, remains the most complained about of the big six energy firms.