Energy consultants do ‘great work’ with customers | Energy Live News

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Energy consultants, both I&C and SMEs, do “great work” with end customers according to npower, which says it’s open to do business with them.The headline sponsor of The Energy Live Consultancy Awards TELCA, npower said it wants to promote and support the good work that TPIs and brokers are doing within the energy industry and that the awards will allow it to do just that.Chris Billing pictured, Head of Indirect Sales said: “It’s very important. There’s lots of good stuff happening – whether that’s for customer service, whether that’s innovation, whether that’s creating trust. We really want to be involved with that and to promote it.“The second point is in terms of integrity and transparency within the marketplace, subject of much debate, but very much npower wants to be behind that and we actually want to make sure that we’re enforcing that sort of behaviour within the industry and actually the awards allow us to do that by the entry criteria that we have.”

via Energy consultants do ‘great work’ with customers | Energy Live News.

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