Energy buyers ‘prefer independent suppliers to Big Six’

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Business energy buyers prefer independent suppliers to the Big Six, show new statistics which suggest smaller firms are muscling in on bigger rivals with top customer service.

Opus Energy was the highest-rated provider for small and medium energy users, according to rankings based on an energy buyer customer satisfaction survey carried out in 2012.

For major energy users, SmartestEnergy seems to have done the trick while Haven Power came in runner-up for both business markets.

The UK’s largest suppliers seem to have been left with egg on their faces in the survey. EDF Energy brings up the rear in eighth position, narrowly outdone by npower and SSE, while ScottishPower can draw small consolation from beating fellow Big Six suppliers E.ON and British Gas.

via Energy buyers ‘prefer independent suppliers to Big Six’ | Energy Live News.

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